We accept returns only if you have received a damaged product, or if we have accidentally sent a different product. To be eligible, you must have a proof-of-unboxing video, recorded from the very start, clearly showing the damage or error in the product. In such cases, we will arrange a pickup from your location and send you a replacement of the same product at the earliest.
We do not provide refunds. Eligible claims (for damaged, incorrect, or missing items) are resolved through replacement of the product.
In case a product is missing from your package, you can raise an issue and we will ship it to you at the earliest. You must have a proof-of-unboxing video, recorded from the start, clearly showing all the products in the package.
We provide size exchange only. Shipping charges for exchanges are borne by the customer. The exchange will be picked up and delivered at the same address as the original delivery address. Please note that the exchange process takes around 15 days.
You need to raise a return or exchange request within 2 days from the delivery date. After this period, your order becomes a final sale and will not be eligible for any return request.
To raise a return or exchange request, WhatsApp us on +91 9167629547.